Privacy Policy
FAHFAH LIVING SDN. BHD. (“Company”, “We”, “Us”, or “Our”) respects Your privacy and is committed to protecting Your personal information. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website or purchase Goods through Our Service.
By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
For the purposes of this Disclaimer:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to FAHFAH LIVING SDN. BHD. (Company No. 202601024617 (1686714-M)).
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to FAHFAH LIVING SDN. BHD., accessible from https://fahfah-living.com.
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We may collect different types of information, including but not limited to:
Personal Information
When You place an Order, create an account, subscribe to Our newsletter, or contact Us, We may collect:
Full Name
Billing Address
Shipping Address
Email Address
Telephone Number
Payment Information (processed securely by third-party payment providers)
Company Name (if applicable)
Non-Personal Information
We may automatically collect certain technical information, including:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Date and Time of Visits
Pages Viewed
Referring Website
How We Use Your Information
We use Your information for purposes including:
Processing and fulfilling Orders
Delivering Goods
Managing customer accounts
Providing customer support
Responding to enquiries
Sending Order confirmations and updates
Improving Our website and services
Detecting fraud and preventing unauthorized transactions
Complying with legal obligations
Sending promotional emails where permitted by law
Payment Information
We do not store complete payment card information on Our servers.
Payments are securely processed by trusted third-party payment gateways, which maintain their own privacy and security practices.
Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
Support shopping cart functionality
You may disable cookies through Your browser settings; however, certain features of the Service may not function properly.
Sharing of Information
We may share Your information with trusted third parties when necessary, including:
Payment processors
Delivery and logistics providers
Website hosting providers
IT service providers
Marketing service providers
Government authorities where required by law
We do not sell or rent Your personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to:
Complete Orders
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
When no longer required, personal information will be securely deleted or anonymized where reasonably practicable.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect Your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While We strive to protect Your information, We cannot guarantee absolute security.
Your Rights
Subject to applicable laws, You may have the right to:
Request access to Your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent where processing is based on consent
Object to certain processing activities
Request restriction of processing
To exercise these rights, please contact Us using the contact information below.
Marketing Communications
If You subscribe to promotional communications, We may send updates regarding:
New products
Promotions
Discounts
Events
Company announcements
You may unsubscribe at any time by following the unsubscribe instructions included in Our emails or by contacting Us directly.
Third-Party Services
Our Service may include links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of those third-party websites.
We encourage You to review their privacy policies before providing personal information.
Children’s Privacy
Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If We become aware that such information has been collected, We will take reasonable steps to delete it.
International Data Transfers
Your personal information may be processed or stored in countries outside Your place of residence where Our service providers operate.
By using the Service, You consent to such transfers where permitted by applicable law.
Compliance with Malaysian Law
We are committed to handling personal information responsibly and, where applicable, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any changes will become effective immediately upon publication on this page. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.
Contact Us
If You have any questions regarding this Privacy Policy or the handling of Your personal information, please contact Us:
FAHFAH LIVING SDN. BHD.
Company No.: 202601024617 (1686714-M)
Address:
NO.4B JALAN ENAU 15 TAMAN TERATAI 81300 SKUDAI JOHOR
Email: fahfah-living@outlook.com